Questions we answer every day

All of them. DJI (Mini, Air, Mavic, Phantom, Inspire, Avata, Matrice), Autel (EVO II, Lite, Max), Skydio, Parrot, Freefly, Inspired Flight, and custom FPV builds. If a model is not listed on our site, send it in; the diagnostic is the same.

That's your call, and we give you the numbers to make it. Most repairs are a fraction of replacement: a $189 arm against a $759 Mini 4 Pro, a $449 gimbal against a $2,000 Mavic 3. Your quote shows the repair total next to the replacement price. If you go ahead, the diagnostic fee is credited; if you don't, it's all you pay.

Power it off and remove the battery. Don't try to fly it again, even if it looks fine; a bent motor shaft or a cracked hinge can fail in the air. Photograph the damage, keep every piece including props, and don't charge a battery that was in the crash until it's been checked. Then request a quote; we'll send a mail-in label or you can drop off in Miami.

Arm, prop and shell swaps on older models are doable with a precision driver kit and patience. Motor-lead soldering on folding DJI airframes, gimbal ribbons, and anything requiring IMU or gimbal calibration are where DIY repairs usually end up on our bench with more damage. If you try, keep every screw in its position and don't power on with a loose ribbon. If you'd rather not, our diagnostic is credited toward the repair.

Consumer and prosumer repairs typically run $129 to $699 with parts; enterprise repairs $449 to $2,400 depending on the part. Diagnosis is $79 for consumer and $149 for enterprise aircraft, credited in full to the repair. Bench labor is $125 per hour consumer and $165 per hour enterprise.

Most consumer repairs are back in 3 to 5 business days. Enterprise and fleet customers get 48-hour priority turnaround. Parts availability for older or unusual models can add time, and we tell you before you commit.

Every aircraft. Firmware refresh, IMU, vision, compass and gimbal calibration, then a documented certification flight. On the Mavic 3 family we run the post-replacement gimbal joint calibration that DJI removed from its consumer software.

It can affect a manufacturer warranty on aircraft still under it. If you have DJI Care Refresh or an active warranty we will say so and help you decide whether the manufacturer route makes more sense for that damage.

Often, if it comes in fast. Do not power it on, do not charge it, remove the battery, and ship within a day or two. We ultrasonic-clean and treat the boards, then tell you honestly what survived.

We can repair it, but we cannot unbind it. Since mid-2025 only the original account holder can release a DJI aircraft. We will check the bind status during diagnosis and tell you before any work is quoted.

Yes. Skydio, Parrot Anafi USA, Freefly, Inspired Flight and Autel EVO Max. For platforms where the manufacturer restricts internal repair we handle diagnosis, external repair, calibration, certification and warranty coordination so your fleet has one point of contact.

Request a mail-in label through the quote form. Pack the aircraft in its case or a snug box with padding. Ship batteries separately per carrier rules or leave them out entirely; we have test batteries for every model we service. Insured return shipping is included on repairs over $150.

The parts we install and the work we do. It does not cover a new crash, but if a repair we made fails in normal flight, we fix it free.

Yes, through our fleet maintenance program. Fleet customers on Standard and Premium tiers have access to hot spares so a crash never grounds a job.